Module 1 Changing World of Sales Management
Part 1 Describing the Personal Selling Function
Module 2 Overview of Personal Selling
Appendix 2 Sales Careers
Part 2 Defining the Strategic Role of the Sales Function
Module 3 Organizational Strategies and the Sales Function
Module 4 Sales Organization Structure and Salesforce Deployment
Appendix 4 Developing Forecasts
Part 3 Developing the Salesforce
Module 5 Staffing the Salesforce:Recruitment and Selcection
Module 6 Continual Development the
Part 4 Directing the Salesforce
Module 7 Sales Management Leadersiop and Supervision
Module 8 Motivation and Reward System Management
Part 5 Determining Salesforce Effectiveness and Performance
Module 9 Evaluating the Effectiveness and Performance
Module 10 Evaluating the Performance of Salespeople
Cases
Glossary
Notes
Index